Covid-19 Policy

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Consultation Form
Sarah Cooper Reflexology Cancellation Policy
Covid 19 vaccination

Covid-19 Policy and Procedures

I aim to keep us both as safe as possible. Therefore I will be continuing to maintain good levels of hygiene.

Hand Washing and Home Visits

If possible please have somewhere available for me to wash my hands. Where this isn’t practical/possible I will use hand sanitiser before the treatment begins. 

Mask Wearing

Masks are now optional – I will wear mine if asked to do so and when working on clinically vulnerable clients unless you request me not to.

New Treatment Procedure

Instead of offering a full face-to-face consultation at time of the treatment, I will email you a consultation form 24 hours before your treatment. This will be on the ‘appointment reminder’ email. 

For those of you who book a next day appointment you may get this reminder shortly after booking! 

This helps me to gather the information I need in order to be able to give you the best treatment possible. It will also allow me to do a covid-19 risk assessment. I will do a shorter consultation face to face during your appointment

Please click here for advice regarding covid-19 symptoms and what to do if you think you may have them.



When to rearrange your appointment

Please rearrange your appointment if

  • You or someone in your household tests positive for covid-19
  • You or someone in your household has diarrhoea and/ or vomiting that is not usual for them. 
  • If you have a fever or flu like symptoms including a streaming cold or new cough
  • If you have a new loss of taste or smell
  • If you have noticed new spots, blemishes or lesions on your toes or feet

Cancellation Policy:

If you have an illness or emergency please let me know as soon as possible on 07720397734 

If you would like to postpone, rearrange or cancel your appointment please allow me at LEAST 24 hours notice otherwise I will invoice you for the full treatment amount.

You can view my full cancellation policy by clicking here

Covid Vaccinations

Please do not book your reflexology appointment within 72 hours of having your covid vaccination or covid booster.

If you are still having any side-effects or are feeling unwell after your vaccine please rearrange your appointment.

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