For routine, non-medical, non-emergency cancellations please give me 24 hours notice so I can offer your treatment slot to another client.
My telephone number is 07720397734 and you can call, text or Whatsapp me
If less than 24 hours notice is given (for a non-emergency reason) I reserve the right to invoice for the full treatment price.
Please rearrange your treatment if you or anyone in your household have
- A cold or sore throat
- A new persistent cough
- Other flu-like symptoms
- Loss of taste or smell
- Any otherwise unaccountable new marks, spots, or bruises on your skin or feet
- Have had your coronavirus vaccination in the last 3 days
- Been told to self-isolate, have been pinged by Test and Trace or have been in close contact with someone with covid symptoms
- Have returned from abroad in the last 14 days * (the rules keep changing on this and I can’t keep up!)
No charge for emergency, medical or family based cancellations
I will NOT invoice you if you cancel or change your appointment within 24 hours of the treatment start time if it is a genuine emergency or if you or a member of your household have been told to self-isolate.
Personal or family illness, parent/child-related problems, going into labour or giving birth, extreme adverse weather conditions like snow, breakdowns etc.
If you’re unsure whether you should rearrange your appointment please give me a call and I will be able to advise.
If you need to cancel or postpone your appointment due to illness, self-isolation or emergency please let me know as soon as possible.
Please call or text 07720397734